Customers of RoundPoint Mortgage can make payments and manage their mortgage account using the RoundPoint Online My Mortgage Access web portal. The site is free to use for all account holders and allows them full access to login anytime and review all of their account related activity. Visitors have the option to submit online mortgage payments, review their payment history, elect to receive online billing statements, etc. RoundPoint Online is a convenient service for users that helps them stay on top of their mortgage.
First time users of the site can easily sign up for online service by visiting (https://rpmservicing.customercarenet.com/) and selecting “Click here to register” in the New User section of the site. When registering you will need to enter some personal information including loan number, social security number, security questions, and create your login details. Once you’ve completed registering your online account will be in service for use immediately.
One of the main uses of the site is users submit their monthly payment which is a free service. This is a good reason to setup your online account because you can save money when paying your mortgage. The other ways to make payments have fees assessed which you want to avoid. For instance to make a payment by phone there is a $10.00 fee through the automated phone service and a $12 fee for speaking with a customer service representative.
Payments can also be accepted the old fashioned way of mailing in a check but you still have to consider the wait time for mail travel which can be up to 7 days and maybe a few more days before you payment is posted to your account. With the online option of setting up an account you can make a payment and it be posted to your account the same day, no waiting. Autopay is another feature that can be setup over the phone or online for your payments to be automatically deducted the same day every month.