The iBenefitCenter is the online portal for employees of companies who are clients of Mercer to check on their individual 401k account. It is a self service option that allows the employee to have full control over their benefits including making any changes they would like to make within their plan.
Employee’s who have not enrolled in their company’s 401k plan can also get enrolled at the site as well. In order to get started you will need to have a username and password. Every employee is already given a pre-registered username and password that needs to be used the first time when trying to access their online account.
Employees who are not as computer friendly can make a brief call to their Service Representative at 1-800-752-9917 to get one on one assistance. After being able to enter your account you will be able to fully navigate the site to monitor all of your financial information.
Having access to your 401k account 24/7 is a great thing for employees. They have the autonomy to monitor their funds as well as make changes to their fund allocations. If you need to update any of your personal information the option is available to do that as well.