How to Pay Your Medical Bill at

Paying your medical bills should be a hassle-free process. This guide will provide step-by-step instructions on how to pay your medical bill via, an online platform designed for secure and efficient bill payments. We will also discuss how to create an account, understand common charges, and explore various payment methods available on the site. Additionally, we will provide information on how to reach out to customer support should you require assistance. Ensuring a smooth payment process is crucial, and with, you can settle your medical bills with ease and convenience.

Key Takeaways

  • is a secure online platform for managing medical bills 24/7.
  • Creating an account on is straightforward and user-friendly.
  • Understanding common charges on medical bills is crucial to avoid overpayment and ensure insurance coverage.
  • accepts various payment methods, including credit cards, debit cards, and electronic bank transfers.

What is is a secure online platform where patients can conveniently handle their medical bills 24/7. This digital tool is designed to ease the process of managing medical expenses by providing an accessible, intuitive interface for users. By visiting, patients can securely view their statements, make payments, and keep track of their medical expenses in real time.

The login process is straightforward and user-friendly. Once logged in, patients have access to a comprehensive dashboard where they can monitor their medical bills and payment history. This eliminates the need for physical paperwork and offers a simplified, streamlined approach to managing health-related finances.

Moreover, the platform goes beyond just displaying bills. It provides a breakdown of each statement, helping patients understand their charges in detail. This level of transparency empowers patients, making them more informed about their medical expenses and enabling them to make better financial decisions.

Creating an Account on

The process of creating an account on is straightforward and user-friendly. The initial step involves navigating the website interface, which has been systematically designed to guide users through the process. In the following sections, we will provide a comprehensive guide on how to successfully create an account and consequently, facilitate the payment of your medical bills.

Before you can access the site to make a payment you will need to create an account.  Here are brief steps to get started:

  • Visit homepage
  • Under “Don’t have a Login ID?” Click the blue Enroll button

  • Enter your ClientAccount Number and Patient’s Date of Birth
  • Click the green Validate button


Continue on with the rest of the registration process which will require you to create login credentials.

Before initiating the payment process, it is crucial to successfully navigate through the interface by creating an account. Visit the website and locate the ‘sign up’ or ‘register’ option. Fill in the necessary details accurately to ensure that your billing statement matches your account. A common concern is the legitimacy of Rest assured, Erstatement is a legit platform designed to facilitate medical bill payments.

However, beware of fake sites created to scam users. Verify the website’s authenticity before entering any personal information. Once your account is successfully created, you can proceed with learning how to pay your medical bill at This simplified process makes handling healthcare finances manageable and less stressful.

How to Pay Your Erstatement Online

The other payment options such as by mail and telephone are still available for customers to use but the online payment service is a first choice for many patients – here is how to get started online:

Enter the following details on the homepage of erstatement:

  • client number
  • account number
  • password login

To make a payment on your bill visit the EGO Payment Portal.  You will need to have handy your most recent billing statement which has your patient account number and password highlighted on it.  Your personal account is identified through the online service by your patient account number and password.

How to Read and Understand Your Bill on

Navigating through your medical bill on requires knowledge of specific terms and an understanding of common charges typically included in healthcare services.

  1. Charges: This section lists the services received during your hospital stay or visit. Each service has a specific code and charge.
  2. Insurance adjustment: If you’re insured, your insurance company may negotiate lower rates for services, reflected in this part of your bill.
  3. Patient Responsibility: After insurance adjustments, this is your out-of-pocket cost. It includes deductibles, co-pays, and co-insurance.
  4. Payments and adjustments: Payments made and any adjustments to your bill, such as financial aid or corrections, are listed here.

Understanding these aspects of your medical bill at can streamline the process of how to pay your hospital bills.

How to Contact Customer Support

In the event of technical difficulties or queries related to your medical bill payment, provides a dedicated customer support service to assist you. The platform is committed to ensuring a smooth user experience and is equipped to handle any physician billing inquiries, technical hitches, or concerns about the billing process.

To reach out to their customer support, you can:

  1. Visit the ‘Contact Us’ page on the website. Fill out the necessary details and your message, then click ‘Submit.’
  2. Email your inquiries directly to the customer support team. The email address can be found on their ‘Contact Us’ page.
  3. Contact the medical billing department via the telephone. The contact number is available on the website.
  4. Send a letter to their postal address. This may be a slower method, but it could be useful for formal requests or queries.

Remember to include all relevant details regarding your medical bill to ensure the customer support team can provide a comprehensive response. The team at is dedicated to addressing your concerns in a timely and professional manner.


In conclusion, navigating medical bills can often be likened to traversing a labyrinth. However, platforms like have significantly simplified this process. With a comprehensive breakdown of charges, seamless payment methods, and excellent customer support, it becomes much easier to manage and settle medical bills. Hence, it’s crucial to leverage such digital solutions to enhance transparency and convenience in managing healthcare payments.

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