Audi Financial Services is an online website provided for Audi customers to login and manage their account information via the internet.  The online service is available to customers at (https://www.audifs.com/authentication/login) and can be accessed anytime of the day.  Accountholders can sign on to their account via their username and password from home or any device that has a web browser and internet connectivity.

Audi Finance Login

Any customer new to my Audi portal can easily enjoy the conveniences offered with the website by signing up for an online account at (https://www.audifs.com/authentication/login).  The enrollment process is simple only consisting of users to enter their account number, social security number, email address, establish their username/password, and establish their security question/answer.

Once this information has been entered your Audi Financial Login account will automatically be setup and 24/7 access will be granted to you.  Once logged in users can setup their payment information including the routing number of their bank and their checking account number for electronic debiting of their monthly auto payment.  There is an option for users to have their payment deducted automatically from their account or they can login to their account each month and manually make a one-time payment.

Each payment made towards their auto loan is recorded inside their account in payment history for viewing.  Your loan balance is always visible including the payoff amount.  Customers can make edits to their personal information inside their Audi account profile including their name, address, email address, etc.  All information shared inside your online account is in real time which is better than waiting for a monthly statement to arrive each month to give you a breakdown of your account.

Audi Finance Make A Payment

Pay by Phone:  Other payment options available to customers who don’t want to access the free online payment service is to pay by telephone.  Customers can call 1-888-237-2834 anytime to speak with an Audi Customer Service Representative to submit their payment by phone.  When calling you will need to pay by check so have your checking account number and bank routing number handy.  Payments made via phone are processed the following business day.

Pay By Mail:  If you want to mail in your car payment submit your payment to the Audi Financial payment address via check to Audi Financial Services, PO Box 5215, Carol Stream, IL  60197-5215

Live Help:  Any questions customers may have about their account can be addressed online using the Live Help or AudiChat feature.  The AudiChat feature is an online chat service that connects you with an Audi Representative that will answer any questions you may have pertaining to your account.  Representatives are available on weekdays from 8am to 10pm Eastern standard time, Monday through Friday.